CUSTOMER TESTIMONIALS AND REVIEWS
Based on 293 reviews
23:54 04 Mar 20
I can't say enough good things about the quality of their customer service. Simply outstanding. Very professional, knowledgeable, courteous, punctual.Would give it a higher rating if you could give more than five stars.Thank you Mike, Juan, Gage, JR and crew for your hard work and excellent customer service. I would highly recommend this company for all HVAC and plumbing related issues you may have.
22:11 13 Feb 20
We got off to a rocky start and it took awhile but finally got everything fixed today. We cannot tell you how we appreciate Michael(Jr). He is an awesome young man. He was not going to stop until he got it done, and he didn’t. A very knowledgeable young man. HQ is very Blessed to have him for a technician. He is a very valuable asset to your company. Everyone we talked from the ladies in the office, manager and technicians were very nice. We are very happy with the service and will recommend HQ to our friends and will call the next time we need something. Thank you, John and Pat
23:37 28 Jan 20
Juan was super patient with all of our questions. He even took time to re-explain to my husband who arrived after Juan had already started. Everything was repaired. He offered advice for our potential future needs. Very friendly, professional and thorough! Thanks!!
11:00 24 Jan 20
Very professional and answered any and all questions asked. The other gentleman I believe was whom the called pepper also very knowledgeable and professional. I believe the first day I met with a Mike who had discussed and sold us our Trane system was friendly and also very professional. Every person we have met and has worked with us has treated us with respect and professionalism. I appreciated they cleaned up everything when they were done. They have great sense of humors too. We enjoyed having them all and would recommend HQ Services.
00:45 21 Jan 20
Furnace went out overnight and Juan showed up the same morning and got our house heated back up real fast! Did an excellent job at explaining what had happened and walked me through all my available options. Extremely professional and I am very glad I chose them to put in our new units!
23:47 03 Jan 20
He kept us informed about his arrival time. I believe he was very thorough in checking our units. He cleaned up after himself. He went over everything he found and left the sheet with us. We currently have put it state relatives here for a family wedding. Will check back with you when they leave