Home > Reviews

CUSTOMER TESTIMONIALS AND REVIEWS

4.9
Based on 312 reviews
Mary Lyddane
Mary Lyddane
16:30 09 Jul 20
Seth was fantastic- diagnosed a different problem with our plumbing than we thought we had. He was professional and reliable! Thank you!
Arletta Ivie
Arletta Ivie
15:28 29 Jun 20
Michael was very polite and professional. He told me what he would check and the results. Everything looks good on my units.
Etmarie
Etmarie
15:09 17 Jun 20
1st time to have Service HQ out to our home to check our air conditioner. Michael Combs was our technician. We were impressed with his professionalism, politeness and knowledge of his profession. Highly reccomend.
Kim Lawrence
Kim Lawrence
19:50 16 Jun 20
Gage and Jarred did a great job on the installation, very professional and friendly, was a pleasure to work with them. And very appreciative that HQ (and Micheal) were able to furnish me with a window unit to tie me over until they were able to get here for the installation. They went above and beyond to make sure I was pleased with their work before they left. I highly recommend HQ Services.
Cindy Bettles
Cindy Bettles
22:09 11 Jun 20
From start to finish the whole experience was great. Everyone has been professional in the whole process. The tech sat down and explained everything to me. Thank you all at Service HQ. So glad I found you !
David Jewell
David Jewell
17:37 30 Apr 20
Yes You couldn’t meet a nicer, friendly service person than Juan.Your company has great folks. I was very impressed with the professionalism display by the two people I contacted at your company. Who were Juan and Carli. I’m extremely satisfied with my experience and would recommend this company to anybody. And also very happy I will be buying a new air conditioner. Well done folks.
sheri warner
sheri warner
11:59 24 Apr 20
I had Service HQ install a new air conditioner last June and everyone that I encountered was very professional and personable. They answered all of my questions with knowledge and grace. I had my air conditioner serviced this week for it's yearly maintenance and Juan was so nice. He was professional and explained everything he did. I feel this company really cares about their customers .
Barb Phillips
Barb Phillips
15:21 22 Apr 20
Always great service! Gage serviced our HVAC system. Seth worked on a plumbing problem. Both were courteous, well mannered and knowledgeable. Both deserve 5 star ratings!
Joe Fortmeyer
Joe Fortmeyer
16:58 28 Mar 20
I was notified when the Tech (Juan) would be arriving, and he was right on time. Juan was very professional and knowledgeable. He quickly figured out the problem, repaired it , checked out the operation of the system and made some suggestions about some parts that were currently working but may be getting close to failing due to the age of my system. Because of the savings on parts and service calls, I went ahead and purchased the annual service contract. This is my 3rd or 4th time using Service HQ and have always been pleased with their work. They may not be be the cheapest in town, but the quality of service and peace of mind is worth it.
Chris Sevier
Chris Sevier
23:54 04 Mar 20
I can't say enough good things about the quality of their customer service. Simply outstanding. Very professional, knowledgeable, courteous, punctual.Would give it a higher rating if you could give more than five stars.Thank you Mike, Juan, Gage, JR and crew for your hard work and excellent customer service. I would highly recommend this company for all HVAC and plumbing related issues you may have.
Pat Bardin
Pat Bardin
22:11 13 Feb 20
We got off to a rocky start and it took awhile but finally got everything fixed today. We cannot tell you how we appreciate Michael(Jr). He is an awesome young man. He was not going to stop until he got it done, and he didn’t. A very knowledgeable young man. HQ is very Blessed to have him for a technician. He is a very valuable asset to your company. Everyone we talked from the ladies in the office, manager and technicians were very nice. We are very happy with the service and will recommend HQ to our friends and will call the next time we need something. Thank you, John and Pat
Rebecca Gobel
Rebecca Gobel
23:37 28 Jan 20
Juan was super patient with all of our questions. He even took time to re-explain to my husband who arrived after Juan had already started. Everything was repaired. He offered advice for our potential future needs. Very friendly, professional and thorough! Thanks!!
Kurt Martinez
Kurt Martinez
11:00 24 Jan 20
Very professional and answered any and all questions asked. The other gentleman I believe was whom the called pepper also very knowledgeable and professional. I believe the first day I met with a Mike who had discussed and sold us our Trane system was friendly and also very professional. Every person we have met and has worked with us has treated us with respect and professionalism. I appreciated they cleaned up everything when they were done. They have great sense of humors too. We enjoyed having them all and would recommend HQ Services.
Kai Gallardo
Kai Gallardo
00:45 21 Jan 20
Furnace went out overnight and Juan showed up the same morning and got our house heated back up real fast! Did an excellent job at explaining what had happened and walked me through all my available options. Extremely professional and I am very glad I chose them to put in our new units!
Gail OHara
Gail OHara
23:47 03 Jan 20
He kept us informed about his arrival time. I believe he was very thorough in checking our units. He cleaned up after himself. He went over everything he found and left the sheet with us. We currently have put it state relatives here for a family wedding. Will check back with you when they leave

See All Reviews

Ready to Book Your
APPOINTMENT?